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Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Linka ("Linka", "we", "us", or "our") collects, uses, stores, and protects information when you visit our website or use our services.

1. Information We Collect

We may collect information you provide directly, including your name, email address, profile information, uploaded media, support requests, subscription data, and content submitted through the service.

2. Usage Data

We may collect technical and usage information such as device information, browser information, IP address, access time, page visits, and service interaction logs to maintain security and improve service quality.

3. How We Use Information

We use collected information to operate the platform, authenticate users, deliver AI and messaging features, process subscriptions, improve performance, detect abuse, and provide customer support.

4. Payments

Payments are processed by third-party payment providers such as Paddle. We do not store your full payment card details on our own servers.

5. AI Processing

Content you submit may be processed by AI systems to provide memory, summaries, recommendations, and communication assistance. We use this information only to support the product experience and improve service functionality.

6. Data Sharing

We do not sell your personal information. We may share information with trusted service providers only to the extent necessary to host, secure, analyze, or operate the service, or when legally required.

7. Data Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may request account deletion by contacting support.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online service can guarantee absolute security.

9. International Use

Because Linka serves global users, information may be processed or stored in jurisdictions outside your own. By using the service, you understand this may occur.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us.

11. Contact

For privacy questions or requests, contact Linka at support@linka.it.com.